Terms & Conditions – Safe Nest

This website is owned and operated by Safe Nest, powered and managed by Urbanbiz India Private Limited, a registered Indian company operating under applicable laws of India.

Business Details

Safe Nest
Operated by: Urbanbiz India Pvt. Ltd.
📍 Urbanbiz India Pvt Ltd, R.No 1/67, 1st Floor, Grand Majestic Mall, KG Road, Bangalore
GSTIN: [ADD GST NUMBER HERE]
📧 Email: support@thesafenest.in
📞 Phone: +91 98445 19519
🕒 Timing: 10:30 AM – 6:30 PM (Mon–Thu, Sat–Sun)

By accessing or using this website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Introduction

Welcome to Safe Nest. These Terms of Service (“Terms”) govern your use of our website www.thesafenest.in (“Service”).

By using this website, you agree to these Terms along with our:

If you do not agree with these Terms, please discontinue use of our website.

2. Business Model & Products

Safe Nest deals in:

Stainless steel kitchen essentials
Smart home security devices
Home safety products
Smart lifestyle gadgets

All products are brand-new and 100% genuine, sourced from verified manufacturers and suppliers.
We do NOT sell used, refurbished, tampered, or counterfeit goods.

3. Purchases & Payments

Customers must provide accurate billing, delivery, and payment information.

We accept:

Online Payments (UPI, Debit/Credit Cards, Net Banking via Razorpay)
COD
Partial COD (advance payment)

All online payments are securely processed through Razorpay (PCI-DSS compliant).
Prices are inclusive of GST and displayed in INR.

4. Cash on Delivery (COD) & Partial COD Policy

Safe Nest offers COD and Partial COD depending on pincode, product type, and order value.

A) Cash on Delivery (COD)

Pay the full amount at delivery.
COD availability is shown at checkout.
Repeated refusal of COD orders may lead to restrictions.

B) Partial Cash on Delivery (Advance Payment)

Certain orders may require a small advance payment.
Remaining payment is collected on delivery.
Advance is refundable only if cancelled before dispatch.
Once shipped, advance becomes non-refundable.
Misuse of COD may restrict future access.

5. Refund & Replacement Policy

Refunds or replacements follow our
Refund & Return Policy.

Refunds are considered only if:

Replacement stock is unavailable
Product arrives damaged (verified through photos)
Order is cancelled by Safe Nest before dispatch

Refunds are processed within 7–10 working days.

6. Shipping & Delivery Policy

Orders are processed within 1–3 business days.
Shipped through Bluedart and Shiprocket.
Delivery takes 2–7 working days based on location.
Tracking details are shared via SMS/email.

Safe Nest is not responsible for courier delays beyond our control.
For full details, refer to our
Shipping & Delivery Policy.

7. Warranty & Product Authenticity

All products are 100% genuine and brand-new.
Warranty (if applicable) is mentioned on product pages or invoices.
Invoice is required for warranty claims.

8. Customer Support

For queries or support:
📧 support@thesafenest.in
📞 +91 98445 19519
🕒 10:30 AM – 6:30 PM (Mon–Thu, Sat–Sun)

9. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
All disputes fall under the jurisdiction of the Courts of Bangalore, Karnataka.

10. Force Majeure

Safe Nest is not liable for delays caused by:

Natural disasters
Strikes
Lockdowns
Transport disruptions
Government restrictions

11. Amendments to Terms

Terms may be updated without prior notice.
The latest version is always available on this page.

12. Acknowledgment

By using this website or placing an order, you acknowledge and accept these Terms & Conditions.